/ FAQ

FAQ

Placing an Order
How can I search and browse products on the website?
How can I search and browse products on the website?
Can I modify or cancel an already placed order?
Can I modify or cancel an already placed order?
How can I check the stock of a product?
How can I check the stock of a product?
Shipping and Delivery
What delivery options are available and what are the associated costs?
What delivery options are available and what are the associated costs?
Can I avail international delivery?
Can I avail international delivery?
Returns and Exchanges
What is the return policy for products?
What is the return policy for products?
How can I initiate a return or exchange process?
How can I initiate a return or exchange process?
Support and Contact
How can I contact our customer service for further questions?
How can I contact our customer service for further questions?
What are the working hours of our customer service?
What are the working hours of our customer service?
How long does it take to receive a response from customer service?
How long does it take to receive a response from customer service?
Is there a phone number I can call for immediate assistance?
Is there a phone number I can call for immediate assistance?
Do you offer live chat support for real-time assistance?
Do you offer live chat support for real-time assistance?

Malıköy, Anadolu Organize Sanayi Bölgesi, 9. Caddesi No:7, 06930 Sincan/Ankara

0312 835 71 00

© 2025 Kenx Medya

Malıköy, Anadolu Organize Sanayi Bölgesi, 9. Caddesi No:7, 06930 Sincan/Ankara

0312 835 71 00

© 2025 Kenx Medya

Malıköy, Anadolu Organize Sanayi Bölgesi, 9. Caddesi No:7, 06930 Sincan/Ankara

0312 835 71 00

© 2025 Kenx Medya